Shipping Information

A MESSAGE FROM US

We understand that you're eager to receive your products from Manhattan Homes, and we're just as excited to get them to you! That's why we do our best to ensure fast delivery.

DELIVERY NOTICE

We ship with Australia Post and Aramex (depending on your location), and we're based in Australia.

For Australian purchases, we ship from our Australian warehouses. However, please be aware that the shipping companies are currently experiencing delays due to the impact of COVID-19 on their systems. Additionally, due to social distancing measures, a signature is no longer required when receiving your order.

IS DELIVERY FREE?

For a limited time, we offer Free Delivery Australia Wide with all orders.


ORDER PROCESSING TIME

Orders placed Monday to Friday between 9 am and 5 pm AEST will be processed within 3-5 business days.

Please note that orders made through PayPal may require an additional 1-2 business days for processing. This is because PayPal transactions require additional verification and security checks to ensure the safety and protection of both the buyer and seller. Thank you for your understanding and patience during this process.

DELIVERY TIME

We ship all products within our 3-5 business day range to get your Manhattan Homes purchase to you as soon as possible. You can expect to receive your purchase within 4-8 business days of placing your order. The delivery time may vary depending on the shipping company's workload.

If after receiving your tracking number, your order status says "Pending" or "Ready for Processing", it means that your order is being verified and prepared for delivery. If the status doesn't change after a certain time frame, please reach out to us and we'll gladly contact the postal service for a follow-up.

WHERE ARE YOUR HQ AND WAREHOUSE BASED?

Our warehouse is located in Australia and our office is located in Melbourne, Victoria